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Emily LeBeau - Operations Manager

Emily has been with the Pittsfield Veterinary Hospital - Shaker Hill Pet Resort for the past 20 years. She started working about 6 hours each week in the kennel area while attending Berkshire Community College before transitioning to a full time Veterinarian Technician in 1999. In 2004 Emily was promoted to Office Manager after completing the hospitals move into our new facility. Prior to her work with animals Emily held several positions in the banking industry, specifically in customer service. She is a graduate of the Berkshire Community College Animal Health Technician Program and Hoosac Valley High School.
Emily lives in Savoy with her husband Tate along with, Shirley and little Mike, both French Bulldogs. The Le Beau's enjoy camping, bowling, flower gardening, listening to the blues and playing the slots.

Marge Coty - Office Manager

Marge has been working the front desk of our hospital for 20 years. She loves to interact with our Clients and Patients and is often times seen handing out special treats to her friends to make them feel more at home. Prior to joining our Veterinary Hospital Marge was a bookkeeper and spent several years with a flower shop in Lee and was the District Bookkeeper for Friendly Ice Cream. A native of Berkshire County Marge resides in Lee with her husband Michael. Her hobbies include reading, flower gardening and especially being "Gram" to young Brian.

Tanya Gingras - Customer Care Coordinator

Tanya has been with us for the past 9 years. She began working in our Resort as an Animal Caretaker before transitioning to Receptionist. Tanya has an AS in Equine Studies from UMass Amherst and graduated from Taconic High School. Her life revolves around her two children and caretaking several horses, three Labradors: Bree, Daisy and Belle, and four horses. Hobbies include horseback riding and taking the dogs out for long hikes.

Erica Newbery - Customer Care Coordinator

Erica has been with us for the past 6 years.  A graduate of Pittsfield High School, with a focus in cosmetology, Erica worked for the Hamilton Relay, TTY making calls for the hearing impaired. She loves small dogs and will “ooodle” and “aaahh” if you walk in with one. She lives with Lexi, a Silky Terrier, Oswald a Lhasa Apso and Chewbacca, also a Lhasa Apso. Very interesting hobbies include Hula Hooping, hiking, music, and traveling far and wide to attend Music Festivals while camping.

Elizabeth (Nikki) Roberts - Customer Care Coordinator

Nikki has been working at the front desk with us for almost 2 years. 

Michele Barnard - Customer Care Coordinator

Michele worked 25 years in the horse industry.  She is a USDF Certified Instructor and MA Licensed Instructor. She lives in Housatonic, MA with her husband Matt.  They will celebrate the 30 years of marriage on 10/10/17. She has a son Matthew and a beautiful granddaughter, Harper Noelle, born 4/26/16.  She enjoys doing agility with Gabe a Doberman and Lola an All American.  Michele is very happy spending time with her retired horse Wild Tyme.

Jennifer Pailley - Human Resource & Marketing Administrator

Jennifer and her family have recently moved from the Capital District area in New York to the Berkshires. She has joined our practice in 2017.  She has been in HR and management related roles for over 12 years. Jennifer has had a passion for photography and the digital arts for over 16 years. Her 1 year old son Xavier, fiancé Joe and Shetland sheepdog Brody help keep her busy at home. 

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  • 1634 West Housatonic St. PittsfieldMA 01201
  • 413-499-1580
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Hospital Hours

Day Open Closed
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8:00 8:00 8:00 8:00 8:00 8:00 9:00
8:00 8:00 8:00 8:00 8:00 5:00 5:00

Shaker Hill Pet Resort Hours

Day Open Closed
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9:00 9:00 9:00 9:00 9:00 9:00 10:00
7:30 7:30 7:30 7:30 7:30 4:00 4:00
Day Open Closed
Monday 9:00 7:30
Tuesday 9:00 7:30
Wednesday 9:00 7:30
Thursday 9:00 7:30
Friday 9:00 7:30
Saturday 9:00 4:00
Sunday 10:00 4:00


I love this place and the Vet I see. Dr. Michelle Looney. Very friendly, caring and full of knowledge. I wouldn't go anywhere else!

Jalanna G.
Pittsfield, MA