Emily LeBeau - Operations Manager
Emily has been with the Pittsfield Veterinary Hospital - Shaker Hill Pet Resort for the past 18 years. She started working about 6 hours each week in the kennel area while attending Berkshire Community College before transitioning to a full time Veterinarian Technician in 1999. In 2004 Emily was promoted to Office Manager after completing the hospitals move into our new facility. Prior to her work with animals Emily held several positions in the banking industry, specifically in customer service. She is a graduate of the Berkshire Community College Animal Health Technician Program and Hoosac Valley High School.
Emily lives in Savoy with her husband Tate along with, Shirley and little Mike, both French Bulldogs. The Le Beau's enjoy camping, bowling, flower gardening, listening to the blues and playing the slots.
Marge Coty - Office Manager
Marge has been working the front desk of our hospital for 19 years. She loves to interact with our Clients and Patients and is often times seen handing out special treats to her friends to make them feel more at home. Prior to joining our Veterinary Hospital Marge was a bookkeeper and spent several years with a flower shop in Lee and was the District Bookkeeper for Friendly Ice Cream. A native of Berkshire County Marge resides in Lee with her husband Michael. Her hobbies include reading, flower gardening and especially being "Gram" to young Brian.
Tanya Gingras - Customer Care Coordinator
Tanya has been with us for the past 8 years. She began working in our Resort as an Animal Caretaker before transitioning to Receptionist. Tanya has a AS in Equine Studies from UMass Amherst and graduated from Taconic High School. Her life revolves around her two children and caretaking several horses, three Labradors: Bree, Daisy and Belle, and four horses. Hobbies include horseback riding and taking the dogs out for long hikes.
Erica Newbery - Customer Care Coordinator
Erica has been with us for the past 6 years. A graduate of PIttsfield High School, with a focus in Cosmotology, Erica worked for the Hamilton Relay, TTY making calls for the hearing impaired. She loves small dogs and will ooodle and aaahh if you walk in with one. She lives with Lexi, a Silky Terrier, Oswald a Lhasa Apso and Chewbacca, also a Lhasa Apso. Very interesting hobbies include Hula Hooping, hiking, music, and traveling far and wide to attend Music Festivals while camping.
Jacqueline Surbaugh - Customer Care Coordinator
Jackie graduated Pittsfield High School and attended the Berkshire Community College Nursing program.. Her past positions include working as a Dietary Aid at Kimball Farms, as a Teller at Berkshire Bank, and selling Coach handbags at the shops in Lee. Her two kitties, Laylah (part Maine Coon), Nylah (a black cat), and a dog named Leo (shepard mix) keep her busy when she gets home and tries to cook dinner. Jackies hobbies include reading novels on her new Kindle, creative pencil drawing, and especially kyaking all around the Berkshires. Her main passion is family! Her big beautiful, Italian family!
Elizabeth (Nikki) Roberts - Customer Care Coordinator
Michele Barnard - Customer Care Coordinator
Michele worked 25 years in the horse industry. She is a USDF Certified Instructor and MA Licensed Instructor. She lives in Housatonic, MA with her husband Matt. They will celebrate the 29 years of marriage on 10/10/16. She has a son Matthew and a beautiful granddaughter, Harper Noelle, born 4/26/16. She enjoys doing agility with Gabe a Doberman and Lola an All American. Michele is very happy spending time with her retired horse Wild Tyme.
Martha Read - HR/Finance Director